Shipping & Returns
All our orders will, in normal circumstances, be dispatched on the day or by the end of the next working day following payment.
Standard Delivery
Over £75 - Free
Under £75 - £4.50
We currently only ship within mainland UK and Northern Ireland, via Royal Mail, or a similar service which aims to deliver items the within three working days. A signature may be required upon receipt.
Please enquire for other areas
Deliveries may take longer than usual around Christmas time, other public holidays and in the unusual event of industrial action.
Returns
You may return an item within 14 days of receipt as long as it is unused, unopened and in its original packaging. If a refund is required, it will be credited to the original method of payment. We strongly recommend that you obtain proof of postage (this is free) from the Post Office as we do not accept any responsibility for returned items that fail to reach us. Unless an item is faulty, not as ordered or it is otherwise stated the buyer will be responsible for the cost of the return postage.
Cancellation
An order can be cancelled providing it has not yet been dispatched. Please get in touch as soon as possible if you need to do this.
Faulty Items
In the unlikely event that you believe an item to be faulty (or not the item that you ordered), please email or write to us via the contact page attaching photographs where possible and we will help sort out the problem as soon as we can.
We hope of course however that you will be overjoyed with your purchase!